Exclusive Flooring Center in Tampa, FL Closed now

Reviews about Exclusive Flooring Center

• ★ ☆ ☆ ☆ ☆

  July 13, 2019, by Ryan G.
  Absolutely terrible. They took our deposit to refinish our floors, but when it came time to do the work it became apparent they couldn't. Chris, the owner, continued to pitch us on placing new floors as it would be "better," and refused to honor the original proposal. His communication skills are terrible, often taking days to respond. After he finally agreed to refund the deposit, and then going MIA for days, I had to physically go to his store -where he was sitting alone - and wait and watch as he physically processed my refund. I had texted him multiple times that day and got no response. To reiterate, when I got to the store he was sitting alone his office, the store empty. Overall he cost us a significant amount of money through time lost, and an even more significant amount of headache dealing his his abysmal communication and service. We quickly found a capable company for the same price he quoted, willing and able to refinish according to the original plans.