Reviews about Protection 1 Security Solutions
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October 28, 2019, by Jacqueline Ram
I signed up in January 2014 and pay almost $60/month for a contract that is for 4.5 years! The cancellation fee is $750 or more now and I had service in July and am still trying to recover a 2X overcharge because the technician did not have the correct equipment on his truck. I have called three times and each time they keep me on the phone and the bill never gets resolved. I have spent hours, 2+, trying to get my bill resolved. I will NEVER recommend Protection 1. The communication is poor, the technicians don't show up either on-time or with the correct equipment, and the contract is extremely punitive!